FREE TECHNICAL SUPPORT
When the system stops,
we help you move.
Identify the fault, show us the unit and request the right solution. From the field to the right part, in one place.
SUPPORT
ONE I-FEEDER ACCOUNT
Help starts
in the field.
Your equipment, fault history and requests stay together.
SECURE ACCOUNT
Get support.
Use the same email, Google account or passkey as the calculator.
Check your email
We sent a confirmation link to . Follow it to sign in.
The email may take a few minutes. Check your spam folder too.
Your requests and RFQs are linked to your I-Feeder account.
YOUR SUPPORT WORKSPACE
How can we help today?
Start with what you know. We will guide you from the symptom or assembly to a clear request.
Use the assembly guide or search the catalogue. Prices are shown only at checkout when available.
YOUR SYSTEMS
My equipment
Register a pump or mixer and link it to a calculator project if you have one.
Registered equipment
GUIDED CHECKS
Troubleshoot an issue
Choose your pump or mixer, describe the fault, add photos, and send a repair enquiry.
Tell us what is happening
We’ll suggest checks relevant to the symptom.
Photograph the whole unit and a close-up of the affected area. Photos are stored privately with your support request.
SAVED TO YOUR ACCOUNT
Support requests
Your fault reports stay with your account. Ask us for repair advice or a parts quote.
IDENTIFY YOUR SPARE
Explore the pump assembly
Start with an assembly zone, then confirm the exact part against your model or nameplate. No catalogue prices are shown here.
EXPLODED ASSEMBLY GUIDE
Visual guide based on supplied assembly drawings. The old drawing labels and numbers are not used for ordering. Confirm model, size and material before submitting an RFQ.
SELECTED ASSEMBLY
All spare parts
Choose a zone or search by SKU and description.
Select the rated flow to see the correct gear-start family.
REPAIR & SPARES ENQUIRY
Review your parts request
Confirm quantities and tell us about your pump or mixer. We verify fit, availability and freight before quoting.
Selected parts
Prices appear only after you choose parts. ZAR before VAT and freight. Payment is currently unavailable; request a formal quotation below.
YOUR LOCATIONS
Sites map
Equipment and calculator projects with saved coordinates appear here.